Pricing · Per seat per month
Plans that grow with your team
One login for calls, messages, AI, and analytics. No per-feature charges. No overage surprises.
Starter
Everything a small team needs to handle calls professionally.
Billed annually · Min 1 seat
- Unlimited US/Canada calling
- Business SMS (10K seg/mo fair use)
- Call Queues + Multi-level IVR
- AI Call Tags & AI Writer
- 99.9% uptime SLA
Professional
Full UCaaS stack with CRM integrations and supervisor tools.
Billed annually · Min 3 seats
- Everything in Starter
- Salesforce, HubSpot & Zendesk
- Auto Dialer (Preview) + Omnichannel inbox
- AI Chatbot (1,000 conversations/mo)
- Security audit report access
Enterprise
Advanced AI and compliance tools for high-volume operations.
Billed annually · Min 10 seats
- Everything in Professional
- Predictive & Agentless Dialer
- Local Presence Dialing
- AI Receptionist (300 min/mo)
- Business Analytics Pro + data export
Custom
Tailored deployment, dedicated support, and custom SLAs.
Talk to our sales team · Min 50 seats
- Everything in Enterprise
- Truly unlimited SMS
- Dedicated Customer Success Manager
- SLA-backed uptime + credit provisions
- Custom AI training (unlimited KBs)
Every Plan
Included in every plan
No matter which plan you choose, these are yours from day one — no add-ons required.
All Features
Compare all features
Click any category to expand. Every feature, side by side.
| Feature | Starter | Professional Popular | Enterprise | Custom |
|---|---|---|---|---|
Cloud Phone System | ||||
| User Extensions | Included | Included | Included | Included |
| Voicemail-to-Email & Transcription | Included | Included | Included | Included |
| Business Hours / Regional Routing | Included | Included | Included | Included |
| Unlimited Calling US/Canada | Unlimited | Unlimited | Unlimited | Unlimited |
| Business SMS & MMS | Unlimited* (10K seg) | Unlimited* (15K seg) | Unlimited* (25K seg) | Truly unlimited |
| Online Fax (Send/Receive) | Not included | Included | Included | Included |
| Incoming Caller ID | Included | Included | Included | Included |
| Custom Music on Hold | Not included | Included | Included | Included |
| Multi-level Auto Attendant (IVR) | Included | Included | Custom | Custom |
| Shared Lines | Included | Included | Included | Included |
| Smart Ring Strategies | Not included | Included | Included | Included |
| Call Queues | Included | Included | Included | Included |
| Call Recording | Not included | Basic (30 days) | Advanced (1 yr) | Custom retention |
| CNAM (Caller Name Display) | Included | Included | Included | Included |
| 911 Emergency Calling | Included | Included | Included | Included |
| Call Screening | Included | Included | Included | Included |
| Local DIDs included | 1 | 2 | 3 | Volume |
| Toll-free DIDs included | 0 | 1 shared | 1 | Custom |
Unified Communications | ||||
| Mobile Apps (iOS & Android) | Included | Included | Included | Included |
| Team Messaging & File Sharing | Limited | Standard | Unlimited | Unlimited |
| HD Video Meetings | 40 min | 100 participants | 300 participants | Custom |
| Audio Conferencing | Included | Included | Included | Included |
| Cloud Storage (per user) | 5 GB | 25 GB | 100 GB | TB-scale |
| Webphone (Browser Dialing) | Included | Included | Included | Included |
Administration & Efficiency | ||||
| Department / Location Grouping | Not included | Included | Included | Included |
| Business Hours & Holiday Rules | Included | Included | Included | Included |
| Cost Center Management | Included | Included | Included | Included |
| Multi-site / Custom User Roles | Not included | Included | Included | Included |
| Supervisor: Listen & Whisper | Not included | Included | Included | Included |
| Supervisor: Barge | Not included | Included | Included | Included |
| Agent Workspace | Included | Included | Included | Included |
| Call Duration Limits / Force Disconnect | Not included | Included | Included | Included |
CRM & Integrations | ||||
| Google Workspace / Outlook / Slack Sync | Included | Included | Included | Included |
| Developer API Access | Basic | Full | Full + priority | Full + SLA |
| Salesforce Integration | Not included | Included | Included | Included |
| HubSpot Integration | Not included | Included | Included | Included |
| Zoho / Freshsales / Zendesk | Not included | Included | Included | Included |
| Pipedrive / Monday / MS Dynamics | Not included | Included | Included | Included |
| Zapier / Webhooks | Not included | Included | Included | Included |
| Archiver App (Backup) | Not included | Included | Included | Included |
Contact Center & Automations | ||||
| Auto Dialer (Preview) | Not included | Included | Included | Included |
| Auto Dialer (Progressive / Predictive / Agentless) | Not included | Not included | Included | Included |
| Local Presence Dialing | Not included | Not included | Included | Included |
| Campaign Builder | Not included | Basic | Advanced | Custom |
| Skills-based Routing | Not included | Included | Included | Included |
Omnichannel Chats | ||||
| WhatsApp Business | Not included | Included | Included | Included |
| Facebook Messenger | Not included | Included | Included | Included |
| Instagram Messaging | Not included | Included | Included | Included |
| Telegram Integration | Not included | Included | Included | Included |
| Viber Integration | Not included | Included | Included | Included |
| Microsoft Teams Integration | Not included | Included | Included | Included |
| Omnichannel Inbox (unified) | Not included | Included | Included | Included |
Advanced AI | ||||
| AI Receptionist / Voice Bot (min/mo) | 25 min | 100 min | 300 min | Custom |
| AI Chatbot (conversations/mo) | 200 | 1,000 | 3,000 | Custom |
| Call Transcriptions | Included | Included | Included | Included |
| Real-time Notes & Sentiment Analysis | Basic | Advanced | Advanced | Advanced |
| AI Assistant (agent-facing, unlimited) | Included | Included | Included | Included |
| Web / Domain Bot Widget | Not included | Included | Included | Included |
| AI Call Tags | Included | Included | Included | Included |
| AI Writer (SMS/Chat compose) | Included | Included | Included | Included |
| Custom AI training / RAG knowledge base | Not included | 1 KB | 5 KBs | Unlimited |
| Voice cloning for AI receptionist | Not included | Not included | Included | Included |
Security & Compliance | ||||
| 2-Factor Authentication (2FA) | Included | Included | Included | Included |
| Support Channels | Email | Email + Chat | Phone + Priority | Dedicated CSM |
| STIR/SHAKEN Certified | Included | Included | Included | Included |
| BAA Available (Healthcare) | Not included | Included | Included | Included |
| Security Audit Reports | Not included | Included | Included | Included |
| SLA Uptime Guarantee | 99.9% | 99.95% | 99.99% | Custom SLA |
| KYC / 10DLC / TCR Registration | Included | Included | Included | Included |
Analytics & Reporting | ||||
| Call Log Reports | Included | Included | Included | Included |
| SMS Log Reports | Included | Included | Included | Included |
| Campaign Log Reports | Not included | Included | Included | Included |
| DID Log Reports | Included | Included | Included | Included |
| Real-time Quality of Service (QoS) | Included | Included | Included | Included |
| Adoption Analytics | Not included | Included | Included | Included |
| Business Analytics Essentials | Not included | Included | Included | Included |
| Business Analytics Pro (custom dashboards) | Not included | Not included | Included | Included |
| Data warehouse export (BigQuery/Snowflake) | Not included | Not included | Included | Included |
| White-label / Rebranding | Not included | Not included | Add-on | Included |
What's included
Every plan includes the full platform.
Ringflow doesn't gate core features behind premium tiers. Every plan ships with unlimited calling, AI transcription, CRM integrations, SMS + MMS, video meetings, and a mobile app — so your team is productive from day one regardless of which plan you start on.
FAQ
Questions about pricing
Everything you need to know before you sign up.
Not sure which plan?
Start free and upgrade as you grow. Every plan includes a 14-day trial — no credit card required.
